FAQ
About MuuxBRD
Who is muuxBRD, LLC
Founder of muuxBRD, LLC is C. J. Jurczak. He is a circuit board designer by day, and shooting displays for 25+ years. This combination lead him to start designing his own slats because what he wanted wasn't available. Now muuxBRD brings that creativity to your next display!
How do you pronounce muuxBRD?
I know, muuxBRD isn’t exactly intuitive to pronounce. So much so it’s become a bit of an insider industry joke. The correct pronunciation is “mux-board”.
If I meet you out and about and you say “mux-bird” you owe me a beer. Not my rules!
Does muuxBRD have a quality policy?
muuxBRD is a small business, but that doesn’t mean we take quality lightly.
In short muuxBRD strives for quality through:
- Staying pyrotechnician focused.
- Continuous improvement.
- When in doubt INNOVATE!
- Create partnerships big and small.
- Strive for ZERO defects.
Quality isn’t a binary on/off, yes/no, it’s a continuous process that can never be ignored or take a back seat.
muuxBRD has chosen to follow IPC standards developed by electronics manufacturing industry.
muuxBRD builds and inspects all electronic assemblies to meet or exceed IPC Class 2. Learn more about IPC Class 2 in the following FAQ entry.
What is IPC Class 2?
muuxBRD has chosen to use IPC Class 2 to ensure quality of the slats, breakout boards, that you use in your displays. So what is IPC Class 2?
IPC has three criteria for inspecting electronics, depending on how they are going to be used.
- Class 1: General consumer electronics with a limited life cycle and where function is the primary requirement, but reliability is less critical.
- Class 2: Dedicated service electronics that require extended service life and good performance but are not mission-critical.
- Class 3: High-reliability electronics designed for continuous performance is critical, and harsh environments. Typical in aerospace, national defense, and life support applications.
IPC Class 2 is in medical devices, automotive safety systems, power grid control systems, etc. I want muuxBRD products to be built to meet those same standards.
Orders
Where is my order?
The nature of muuxBRD is a high mix of products that are low volume. This means some items are built to order. In stock orders usually ship in less than 48 hours. Products built to order usually ship in 5 days or less. Lead times on high volume or custom orders will be quotes on a case by case basis.
Can I cancel or change my order?
If you need to make a change to your order, Contact us as soon as possible!
Changes to orders that haven’t shipped will be accommodated as resources allow without additional charge.
Changes to orders that have already shipped will be eligible for return or exchange within 15 days of purchase, and in new condition. Charges for shipping are final and non-refundable.
Sales of long lead time or custom products are final.
What can I do if my order is being shipped to the wrong address?
Please double check your address when entering your shipping instructions at checkout. Once an order has been placed, we only have a small window of time to amend an address. If your package has already been dispatched, we are unable to change your shipping address for you.
If you find that you have entered the incorrect address, please Contact Us with your order details and your correct address information. We will try to help you as much as possible!
My order arrived with a missing or incorrect item, what do I do?
I try to hard to ensure your order ships compete and without error. But mistakes do happen. Take a photo of the contents of your order and contact us for next steps.
Products
Why choose muuxBRD slats?
Choose muuxBRD slats because you want an alternative to the norm. Every muuxBRD product offers something the competition doesn’t. Whether it be design, value, or flexibility.
muuxBRD designs come with professional PCB design by an industry veteran. No AI powered amateur hour, our products are designed for manufacture, and assembled and inspected per IPC (Institute for Printed Circuits) standards.
What are QuickConnect/QuickPlug ematches?
QuickPlug/QuickConnect ematches are an industry innovation that makes electric matches easier and quicker.
These ematches use a small connector installed place of the traditional flying leads.
If you want to land more ematches in less time consider QuickConnect ematches. If you want to stretch your labor force further and shoot more shows consider QuickPlug ematches. If you want to train your technicians less and spend less time reworking field connections you need QuickPlugs ematches.
What are QuickLeverPRO connectors?
If you are still using traditional flying leads ematches you should consider QuickLeverPRO slats! If you have been using speaker terminal slats and you’re ready for something different try QuickLeverPRO slats.
If you want easier to use connectors with superior gripping force on wires consider QuickLeverPRO slats. These connectors remain open until closed, making it easier and faster to insert and extract wires when making connections.
What is the QuickSplit breakout board?
QuickSplit breakout boards are the original breakout boards for use with both QuickConnect and QuickPlug ematches.
QuickSplits allow you to easily and quickly connect multiple QuickPlug ematches to a single cue. It does this without any cutting, stripping, twisting or taping wires. It’s the best way to keep the Quick in QuickPlug!
QuickSplits come in many shapes and sizes, but you have the option of series or parallel wiring configurations.
Customization
Can I get a custom slat design?
Yes, muuxBRD has always done custom designs to meet your needs.
Want a custom color, company logo no problem. Want a new design from the ground up, contact us for details.
Custom projects are available when the work load allows (don’t bet on getting your custom slat in June). Details and timelines will be determined at the time of order.
How long does it take?
Custom slats or breakout boards typically take 4-6 weeks. In expedited cases 2-3 weeks may be possible.
Depending on work load wait times may be longer.
What is the minimum order (MOQ) for a custom order?
I have done custom designs of only 1, to over 1000.
Can I get a sample of my custom designs?
Yes, samples or first articles can be provided. Sometimes you just want to hold it in your hand and see if with your own eyes before committing.
First articles can be built into pricing of the project or ala carte.
Can I get a custom enclosure as well?
Yes, get an enclosure that best suits your custom slats!
How much does it cost?
Unfortunately, the only way to answer this question is with a resounding, “It depends.”
Logo customization usually requires 50% payment in order to place an order. Some custom designs will require full payment at the time of order.
RemoteFiringSystems.com
What happened to remotefiringsystems.com?
The founder of RemoteFiringSystems.com has retired, and has ceased operations.
I wish Duane nothing but the best, and I hope to be a good steward of his well established domain name.
Can I still place an order?
Unfortunately all inventory from Remote Firing Systems [dot] com has been liquidated.
I investigated possibly importing more firing systems, but have determined that the current market won’t sufficiently support these systems.